You can receive support from our call centre regarding the following NBF products and services, amongst others:
- NBF Direct online banking
- Account services
- Payments and trade transactions
Help with your NBF Direct online banking experience
Our call centre staff are able to assist you throughout your registration and activation processes, as well as providing help with any of your navigational or operational queries. We also help with any login or user/account issues.
Help with account services
We provide support if you're looking to make a balance enquiry, find transaction or salary transfer details, report lost cards, find out about the status of a debit or credit card delivery or make loan leads or IBAN enquiries.
Payments and trade
Get status updates on domestic and international transfers, cut-off timings, SWIFT codes, Letters of Credit, guarantees and other trade processing information related to export and collection documents.
Retail banking
We'll provide you with information on various account services products, deposit products, loans and credit cards.
NBF Call Centre
Call us on 8008NBF(623)